Frequently Asked Questions
Everything you need to know about shopping with Zari Jaipur
What types of ethnic wear does Zari Jaipur offer?
We specialize in premium handcrafted ethnic wear, including exquisite Lehengas, Sarees, Salwar Kameez, and Gowns, featuring traditional Rajasthani craftsmanship like Gota Patti and Zardosi.
How do I ensure I choose the right size?
Each product page includes a detailed size chart. Since our garments are often tailored, we recommend comparing your body measurements with our guide or selecting the 'Custom Tailoring' option for a perfect fit.
How long does shipping take for domestic and international orders?
Domestic orders within India typically arrive in 7-10 business days. International shipping takes approximately 15-20 business days depending on customs clearance and the destination.
What is your return and exchange policy?
We accept returns on non-customized items within 7 days of delivery, provided the tags are intact and the garment is unworn. Please note that custom-stitched outfits are not eligible for return.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to digital photography and screen settings, slight variations in color or embroidery detail may occur, adding to the unique charm of handcrafted pieces.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. For international customers, we provide secure checkout via PayPal and Stripe.